Requirements for applying for Shoplazza Payments

Shoplazza Payments Store Requirements

Before applying for Shoplazza Payments, please make sure to complete your store information:

• Please make sure that your website is not password-protected.
• Please make sure that you have purchased a domain and bound it to your store domain.
• The prices and purchase currencies corresponding to the products sold on the website.
• The store must have at least 10 products, with at least 1 item in stock.
• The website must include descriptions and introductions of the products or services you sell, along with a complete checkout page.
• Customer service contact information (email address, phone number).
• The merchant’s name and address (to be added in the Contact Us and Terms of Service sections). List your actual address on your website (displayed in text form only, not as an image) and ensure it matches your registered entity‘s location.

• Policies or Terms of Service must include the following information:

Refund Policy — Describe under what conditions customers are eligible for a refund.

Shipping Policy — Describe how, when, and from where products are shipped.

Return Policy — Describe under what conditions customers can return products.

Cancellation Policy — Describe under what conditions customers can cancel a subscription or reservation.

Privacy Policy — Clearly state the scope of data collection and how payment data is processed.

Terms of Service — Set out the rules, conditions, rights, and responsibilities that users must comply with when using your website or purchasing your products or services. These must comply with local laws. For example, if the applicant is a U.S. company, U.S. laws must be followed; if the applicant is a Hong Kong company, Hong Kong laws must be followed.

• The logos of the credit cards you accept.

Shoplazza Payments Information Requirements

To comply with regulations in different countries and regions, you are required to provide information about yourself and your business. This information is used to verify the identity of the business entity, the identity of individuals associated with the business, and the nature of their relationship, in order to prevent money laundering, terrorist financing, and other financial crimes.

As local rules and regulations evolve, Shoplazza may contact you throughout the lifespan of your Shoplazza Payments account to collect additional information.

The information that Shoplazza has to collect differs from country to region, but typically includes details about the following people and organizations that are involved:

• The individual creating the Shoplazza Payments account.
• The business entity associated with the Shoplazza Payments account.
• Individuals who ultimately own or control the company, including business owners or executives with legal signing authority for the company.

We will not use this information for any other purposes, and we take your privacy and data security very seriously. You can review the Shoplazza Privacy Policy to learn how we ensure your information remains confidential and secure.

Shoplazza Payments Personal Information Requirements

For verification purposes, the document requirements are as follows:

• Upload the complete document (including both sides of an ID card or the full personal information page of a passport).
• The document must include full name, date of birth, and personal photo.
• The document must be valid and unexpired.
• Copies or scans are not accepted.
• Avoid blurry or overexposed images.
• Avoid dirty, illegible, or watermarked documents.
• Do not crop the document.

Shoplazza Payments Business Information Requirements

For verification purposes, the document requirements are as follows:

• Must include the company name, business address, and company registration number.
• If providing the Articles of Association, it must be an official document issued by a government authority.
• The document must be valid and display the most up-to-date registration information.