FAQ: Migrating from Shopify to Shoplazza

By using the one-click migration plugin, you will enjoy a more convenient, faster, and more accurate store migration experience. Whether it's data from products, customers, or blog modules, everything can be smoothly migrated, allowing your cross-border e-commerce journey to set sail easily. Please follow the steps below to start your convenient migration process.

Here are the frequently asked questions and explanations for migrating from Shopify to Shoplazza:

Product Information Field Compatibility Description

• Inventory: If any variant of a Shopify product tracks inventory, that product will be tracked and allow overselling on the Shoplazza side. Shopify products are dimensioned by SKU, while Shoplazza is dimensioned by SPU.
• Logistics/Tax: If any Shopify variant requires logistics/tax, all products on the Shoplazza side will require logistics/tax.
• Images: If any Shopify variant does not have an image, all variants on the Shoplazza side will not have images.

Smart Album and Manual Album Product Sorting Support Rules Description

Shopify Discount Code Information Description

• Shopify discount types can only migrate discount codes corresponding to Shoplazza marketing discount codes;
• Among all discount types in Shopify, those with the discount type "Automatic Discount" are not supported for migration;
• Free shipping discount codes are not supported for migration;
• Each discount code data can only be migrated once and cannot be updated and migrated again;
• If any stacking type is checked for Shopify stacking discounts, Shoplazza will not check stacking by default after migration;
• The number of times a discount code has been used is not supported for migration; unused discount codes will be migrated as new discount codes, with the number of uses after migration set to 0;
• For specified customers, customer segmentation is not supported for migration;
• For "Buy X Get Y" discounts, the discount type "Amount Discount of X per Item" is not supported for migration, and the entire record cannot be migrated;
• After migration, the start time will be "migration completion time," and the end time will be converted according to the store's time zone;

Common Questions for Multiple Migrations

• Data with the same order number/same product name/same album name/same customer phone number/same customer email address cannot be migrated again.
• If product/customer information is successfully migrated using other methods, migrating order data related to the corresponding product/customer in this plugin may cause data anomalies.
• After the migration of products, product SEO information, and album data is completed, do not delete them; if deleted, migration will not be successful again.

Other Common Questions

When migrating a website from the Shopify platform to the Shoplazza platform, how can you ensure that the domain can be migrated quickly and that existing links and their parameters can correctly redirect to the new access page?

• Domain Migration:
  • Domain resolution settings: First, you need to add your domain in the Shoplazza backend settings and follow the instructions provided by Shoplazza for domain resolution settings. For specific settings, click here to view.
• URL Redirection:
  • To ensure that existing links and their parameters can correctly redirect to the new access page, you can set up a 301 redirect. A 301 redirect is a permanent URL redirection that tells search engines and browsers that the original page has permanently moved to a new location. You can configure 301 redirect rules in the backend settings of the Shoplazza platform to redirect old URLs to new URLs. For specific settings, click here to view.