Featured reviews are a great way to highlight positive customer feedback about their products. Shoplazza allows you to select certain reviews to feature on the product pages, which can help to increase your customer confidence and trust in the product. Verified reviews are another important feature that helps to increase consumer trust in the product and the business. Featured and verified reviews will be preferentially displayed in the review display area section and the product page review section on your store.
To view the featured or verified reviews on your store, the product reviews section must be added to the product page. Click here to learn more about adding a product details review section on the product page.
1. From your Shoplazza Admin > Products > Reviews > click All reviews tab.
2. Here you will click More Options and select Featured or Verified.
3. You can also set product reviews as featured or verified in bulk actions.
4. After setting up, Featured reviews will be placed at the top of the product reviews page, and verified reviews will be displayed with a ''verified purchase label''.
Having both featured and verified reviews on a product page can help to build credibility for your store and the products. It allows potential customers to read feedback from real customers who have used the product and can provide an honest assessment of its quality.
- To view the featured or verified reviews on your store, the product reviews section must be added to the product page.
- It is recommended to avoid unreasonable reviews, such as when the number of verified reviews significantly exceeds the sales number or when the number of likes far outweighs the store traffic. Such issues can undermine the credibility of the reviews and even result in customers reporting them as suspect.