Maintaining current customer information supports smooth service operations and personalized customer interactions. The admin panel is equipped to handle updates to customer details efficiently, ensuring that your database is reflective of the latest information. Whether a customer has just made a purchase or updated their contact details, the information is organized and accessible for any necessary adjustments. Here's a simple guide on how to update these details within the admin area.
1. Head over to your Shoplazza admin > Customers > Customer management. Click on the customer that needs updating information.
2. Click on the customer's name to open their profile. You can then edit their personal information, such as email, name, or phone number. Assigning tags can help categorize customers for easier management, like marking certain individuals as 'VIP'. Additionally, if your customer is tax exempt, select the option under Tax settings.
By regularly updating your customer data, you can ensure that your service remains attentive and responsive to customer needs. A well-maintained database is an important tool in managing customer relationships effectively and enhancing the quality of your service.