Setting up Shoplazza's native reviews

Setting up product reviews is a valuable way to build customer trust and increase sales. It's important to note that this feature is already included in your Shoplazza admin, making it easily accessible. However, if you are using a third-party review app, there is no need to enable this native feature.

Enabling reviews

1. From your Shoplazza admin > Products > Reviews, click on Enable now on the page and you will be redirected to the reviews settings.

2. Click on the button to enable reviews function and click on the Save button in the top right corner.

Configuring auto-publish and review requirements

1. Review auto-publish: Choose whether you want reviews to be automatically published, and specify the star rating needed for them to go live.

2. Review requirements: Select the criteria needed for writing a review and add any guidelines. When you're finished, click Save.

Note

Review guidelines appear as a disclaimer or footnote alongside the reviews on your website.

Setting up review display positions

1. Display position: Switch over to Display position tab.

2. Reviews number per page: Select how many reviews you'd like to display per page.

3. Star ratings: Choose whether to display or hide star ratings on your product page and lists.

4. When there are no reviews: You can also decide whether or not to show star ratings when there are no reviews. Once you've made your selection, simply click on Save button in the top right corner.

Setting up the review style

1. Enable percentage rating: Enable/disable percentage rating and set up the minimum number of reviews required for the percentage rating to be displayed.

2. Filter for keywords: Enter keywords to prevent certain reviews from appearing on your store. Use Enter to separate different keywords.

3. To display review source country: Enable/disable to display review source country. Once done, click Save.

Adding Product Detail Reviews card

This section will walk you through the process of adding a new card called Product Detail Reviews in your theme editor. By adding this card, you will experience a modified interface for your reviews settings, along with some improvements in buttons, functions, and settings. Below, we'll outline the specific details you can expect and provide step-by-step instructions to add this section to your store.

1. From your Shoplazza admin > Online Store > Themes, click on Customize on your target theme.

2. Click on the upper middle menu and switch over to the Products page.

3. Click on the Add section, search for Product Detail Reviews card and add it to your store.

4. Click on the card and complete customized settings of condition for sync, layout, title, description and color as needed.

5. Go back to Products > Reviews, click on the Settings button where you can see the updated settings page.

6. The updated module includes toggles for the review module, criteria for review submissions, auto-publishing settings, percentage ratings, keyword filtering, and appearance options for rating stars across various pages. Preview to see changes live, and remember to save. More information below.

  • Review module: Enable/disable review module.
  • Review requirements: Select the criteria needed for writing a review and add any guidelines. When you're finished, click Save.
  • Review auto-publish: Choose whether you want reviews to be automatically published, and specify the star rating needed for them to go live.
  • Enable percentage rating: Enable/disable percentage rating and set up the minimum number of reviews required for the percentage rating to be displayed.
  • Filter for keywords: Enter keywords to prevent certain reviews from appearing on your store. Use Enter to separate different keywords.
  • Show rating stars under the title of products: Select from Product page, Homepage, Collection page and other product lists. Click Preview to see how it looks.
  • Whether to dislpay when there are no reviews: Click on Display or Hide button to confirm.
  • Variants:
    • Enable/disable to display Country source within a review.
    • Enable/disable to display Verified icon within a review.
    • Enable/disable to display Likes within a review.
    • Enable/disable to display Reviews date within a review.
    • Enable/disable to display Reply within a review.
    • Customize Star Color.
  • Allow customers to leave anonymous reviews: Enable/disable this feature.

By following these instructions, you'll be able to add the Product Detail Reviews section to your theme editor and enjoy the enhanced review settings interface, offering a better shopping experience.

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.

Live chat
Reset