Intelligent product recommendations ｜ Post purchase recommendation

Intelligent product recommendation is an app designed to offer smart suggestions for a range of shopping scenarios. The app's flexible setup allows you to easily turn more store visitors into buyers, boosting your business. This guide will walk you through the steps to configure your product recommendation rules and display suggested items on the appropriate store pages. Using algorithms, the app provides tailored product recommendations to your customers. Plus, you can set your own rules for specific needs.

The Post-purchase recommendation is one of the features of the Intelligent product recommendation app. Use this feature to set personalized product recommendations and discount rules. This option lets you present personalized product suggestions and discount offers to customers right after they've made a purchase. The goal is to encourage them to shop with you again.

Setting up Post-purchase recommendation

1. From your Shoplazza Admin > Apps, click Visit App store. Search for Intellegent product recommendation and install.

2. The app will automatically open its homepage once it's installed. Look for Post-purchase recommendation and click on the section to begin setting it up.

3. Click New Activity to start a new recommendation campaign.

Create page

Setting up an activity involves several steps, each with its own set of options. This guide will walk you through the basics, from entering the activity's name to customizing product recommendations and setting up shipping and discounts. Follow these steps to tailor your activity to meet your specific needs.

Basic information

To set up your activity, start by entering the name. Next, specify how long the activity will last. If there's a specific end date, simply uncheck the box next to No expiration. This will allow you to set the date when the activity will conclude.

Target products

Only when your customers complete an order, they can view the post-purchase recommended products. Here you can:

• Select All products: All the products will be included in the activity.
• Specify applicable product/collection: Only selected products or collections will be included in the activity.
• Specify non-applicable product/collection: The selected products or collections will not be included in the activity.

Recommended product

This section will display recommended products on the order completion page after a purchase is made.

Recommendation rules; Here you can select:

• Intelligent recommendation: The system will automatically recommend related products to your customers.

• Custom recommendation: You can select certain products for recommendation.
  • Priority is given to recommeding high-sales products: The best-selling product will be recommended.

• Recommended by collection order: You can select a specific collection, and the product included will be recommended according to their order in the collection.

Select product

1. When you select Intelligent recommendation as the recommendation rule, you can choose from recommending all products or not recommending certain products/collections.

• All products: The system will recommend all products on the order completion page.

• Specify non-applicable product/collection: Click Select Product/Collection to choose certain products or collections that you don't want to recommend on the order completion page. Then, click Confirm.

2. When you select Custom recommendation > Priority is given to recommeding high-sales products as the recommendation rule, you can choose from recommending all products, recommending or not recommending certain products/collections.

• All products: The system will recommend all products on the order completion page.

• Specify applicable product/collection: Click Select Product/Collection to choose certain products or collections that you want to recommend on the order completion page. Then, click Confirm.

• Specify non-applicable product/collection: Click Select Product/Collection to choose certain products or collections that you don't want to recommend on the order completion page. Then, click Confirm.

3. When you select Custom recommendation > Recommended by collection order as the recommendation rule, you can select the available collection to be recommended.

Product discount

Choose from three discount options for your products: Fixed price deduction, Percentage discount, or No discount.

Promotion type

• Fixed price deduction: A specific dollar amount off.

• Fixed percentage discount: A specific percentage off.

• No discount: Products are sold at their regular price.

Promotion threshold

If you select Fixed price deduction or Fixed percentage discount in the previous section, you can set a threshold for the promotion. Only products with promotions that meet the requirements will be recommended.

• No requirements: All selected products with promotions will be recommended.

• The lowest price of this promotional product is: Only products with higher prices than the price you set here will be recommended.

Shipping settings

1. This section outlines your options for shipping recommended products: free shipping, discounted rates, or no discount.

• Free shipping: No shipping fee will be charged for recommended products.
• Set discounted shipping amount: The price you set here will be deducted from the shipping fee of recommended products.
• No discount: The recommended products enjoy no discount for their shipping fee.

2. When you finish editing, click Next.

Activity settings page

1. On the Activity settings page, you can set and preview the page shown after an order is completed.

2. Here you can set up:

• Text and color of the banner
• Product layout:
  • Number of recommended products to display (100 items at most); Number of products per row
  • Image size of the recommended products
  • Whether to show quantity selector, variant selector, free shipping label, and discount label
  • Text and color of the purchasing button

3. Click Save to finalize your settings.