为了帮助商家更好地理解申诉信的要求,我们提供了一个申诉信模板,但请根据您的具体情况进行适当调整。如果您需要向Google官方展示更多的证明材料,建议将这些材料创建在Google文档中,并设置适当的访问权限。一旦您提交了申诉信,通常情况下Google会在5个工作日内给予答复,但有时可能需要更长时间,请您耐心等待。
注意
Google申诉信是商家向Google公司提交的信函,这封信通常用于请求恢复被禁用的帐户、撤销不公正的处罚或解释任何其他问题。在提交申诉信之前,请您务必根据Google邮件提示进行整改。
申诉信模版
Dear Google Merchant Center Team,
This is [Name] with [Company Name]. Our account was recently suspended for[Reason]. I’m writing this letter to provide updates on the actions we’ve taken to address the concerns you flagged. Below is a snapshot of our company, our business, and the changes we’ve made to comply with Google policy.
- Our Company
1. Website & Account
a.Website:
b.Merchant Center ID:
c.Our Ads ID:
2. Company Background
a.About Us:
b.Business License Confidential + Proprietary
- Our Business
1. Amazon Store
a.Store Link:
b.Consistent business operations in GMC and Amazon Seller Central
c.Product Listing:
2. Facebook Page
a.Facebook Rating Link:
b.Facebook Rating Screenshot:
3. Alibaba/Tmall/Taobao Store/JD.com Store
a.Store Link:
b.Product Listing:
c.Store Profile:
4. Offline Store
a.Store Photo:
b.Product Photo:
c.Other Online Store
- Infrastructure
1. Warehouse
We cooperate with [Warehouse Company] and have overseas warehouses in[Countries/Regions].
2. Factory
We have our own factory at [Factory Address], fully staffed with advanced equipment and professional technicians.
- News & Recognitions
1. Financing news:
2. Business news:
3. Awards:
4. Position & Contribution:
5. Others: Confidential + Proprietary
- Changes We Made
1. ****
2. ***
We value the partnership with Google and we would like to continue providing value to end customers via Google. In the meantime, we’ll continue to do our best to follow Google’s policies. It would be appreciated if you could help review and reinstate our account. Please don’t hesitate to reach back to us should there be anything we can do to expedite the process.
Thank you in advance for your help.
Best regards,
[Name]
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