App Features & Benefits

App Features

Salesmarty provides core services around the two demand scenarios of "consulting" and "sales":

1. Consultation scenario:

(1) Support website multi chat entry plug-in (2) Support multi-channel message integration and unified reply (3) Support binding multiple chat accounts in a single channel (4) Support multi person collaboration and collaborative customer reception (5) Support multi language real-time translation (6) Support text, pictures and videos (7) Support online and offline Reply (8) Support contact path tracking (9) Support AI intelligent robot automatic reply (10) Support customer service performance management (11) Support PC and mobile terminals

2. Sales scenario:

(1) Support website to automatically trigger marketing language (2) Support mass sending of multi-channel messages (Facebook Messenger, Line, Instagram, Telegram, WhatsApp, Email, etc.) (3) Support automatic recall of abandoned shopping carts (4) Support directional extraction of multiple populations (5) Rich automated marketing templates (6) Rich email marketing templates

 

Benefits of the App

1. Support mass sending of multi-channel messages (Facebook Messenger, Line, Instagram, Telegram, WhatsApp, Email, etc.) and one-stop aggregate chat

2. Support AI intelligent robot to reply automatically, solve 40% of consultation problems, and reduce the burden of customer service personnel

3. Support multi language real-time translation, and switch hundreds of languages at will

4. Support customer service performance management and statistical analysis, and assess customer service workload and quality

6. It supports email marketing, has rich email templates and flexible email editors, and supports email conversion effect analysis

 

Contact Support

support@salesmartly.com

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