How do I View the Data Details of Customer Notification?

Merchants can view the data details of customer notifications on the Customer notifications page, and view the status of various email notifications, including the sent count, delivery rate, open rate, click rate and revenue.

Start here: Customers > Notifications > Data details

mceclip0.png Data Details Overview 

  • Sent: Number of emails sent
  • Delivered: Delivery rate=Emails accepted by recipient email server / Number of emails sent
  • Opened: Open rate=Opened emails / Number of emails sent
  • Clicked: The email recipient clicked on a link in the email.
  • Revenue:The total amount of completed orders by clicking email to get into the store.


Data Breakdown

  • The email data panel will start recording on June 25, 2022.
  •  Click the tab bar to view the data details of order notifications, customer, or marketing strategies.
  • If an email notification has used multiple templates, the data of multiple templates will be displayed.


Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.