When your customer places an order, all order information will be displayed under the Unfulfilled Order page. You can fulfill the order in the Unfulfilled Order tab or on the Order detail page in the Shoplazza admin. This article will walk you through the details of fulfilling your orders.
Fulfilling orders from the Unfulfilled Order tab
1. From your Shoplazza admin Orders ＞ All orders, switch over to Unfulfilled Order tab and click on Fulfill items.
2. Here you can select the product and confirm the shipping address, add a tracking number and choose your carrier.
3. Click Fulfill order to complete your order.
Fulfill orders from the Order details page
1. From your Shoplazza Admin Orders ＞ All orders ＞ Unfulfilled Order, click an order you want to fulfill.
2. On the Order details page, click Fulfill items under the Shipping status.
3. Here you can select the product and confirm the shipping address, add a tracking number and choose your carrier.
4. Click Fulfill order to complete.
5. If you want to send a customer a shipment confirmation or need to cancel a delivery, you can do this by clicking on More action in the Fulfillment & Delivery Status section.
6. When the customer has received their product, you can click Receive to update the delivery status to finalized.
By following the above steps, you can easily fulfill your orders, paving a way for efficiency and reliability in your operations. This strategic approach not only builds customer loyalty but also empowers you to maintain a competitive edge in your business sphere.
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