This guide helps resolve the Missing value [shipping] error in your Google Merchant Center (GMC). This error usually appears when product data lacks shipping information or the shipping service is inactive. Providing complete and accurate shipping details is important for product visibility and a smooth customer experience. We will cover two common scenarios and how to fix them.
1. Understanding and identifying the error: The Missing value [shipping] error in your Shoplazza admin indicates a problem with your product data's shipping information.
Adding a shipping service
If a shipping service isn't set up for a specific country, you'll need to add it.
1. Access shipping settings: Log in to your Google Merchant Center account . Under Products, click Diagnostics to confirm the Missing value [shipping] error. Then, click the tools icon and select Shipping and returns.
2. Add shipping information: In the Shipping tab, click Add shipping service. Fill in all required fields, including shipping origin, service, and costs. After updating the shipping information, save the changes and resubmit the product data. Google may take some time to process the changes.
Checking shipping service status
The Missing value [shipping] error can also occur if the shipping service is paused or suspended.
1. Verify service status: Click the tools icon and select Shipping and returns.
2. Confirm status: In the Shipping tab, check if the shipping service status is Enabled or Paused. If paused, enable the service.
Accurate shipping information is essential for product listings in Google Merchant Center. By following these steps, you can quickly identify and resolve "Missing value [shipping]" errors, ensuring your products are eligible for display and ready for customers. This leads to a better shopping experience and improved product visibility. For more information, click here to visit Google's help doc.
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