Shoplazza Payments: Hong Kong Region Overview

Businesses in Hong Kong can use Shoplazza Payments to accept both debit and credit cards from major providers such as Visa, Mastercard, American Express, Discover, and Diners Club.

Requirements for using Shoplazza Payments

To effectively use Shoplazza Payments ensure you meet the following criteria. For detailed information, please refer to the Shoplazza Payments (HK) Terms and Conditions  .

Bank account requirements

Before linking your bank account to Shoplazza Payments, make sure that it meets the following criteria:

• Account type: The bank account must be a current account based in Hong Kong.
• Transfer eligibility: Account must be eligible for ACH (Automated Clearing House) transfers.

Personal information requirements

Due to regulatory differences across regions, providing personal and business information is essential. This data helps identify the users of Shoplazza Payments, including the beneficial owners of corporate entities and ensures compliance with laws aimed at preventing financial crimes such as money laundering and terrorism financing.

Ongoing compliance checks

Shoplazza and its partners may periodically request additional information to ensure compliance with evolving regulations. These checks can occur at any time during the active period of your account.

Documentation requirements

To meet regulatory standards, certain documents are essential when setting up and maintaining your Shoplazza Payments account:

• Personal identification: Documents verifying the identity of the individual setting up the account.
• Business information: Documents related to the business linked to the Shoplazza Payments account.
• Significant controllers: Identification of individuals with substantial control over the company, such as owners or executive officers with statutory signing authority.

Document verification tips

Ensure all documents provided for verification meet the following criteria:

• Clarity and size: Documents should be clear and large enough to be easily readable.
• Accuracy and validity: Documents must be accurate and valid at the time of submission.
• Current information: Ensure documents are up-to-date, with the most recent dates and information.
• Completeness: All necessary details must be visible and complete, without any parts being obscured or cut off.
• Error-Free: Review documents for any errors or spelling mistakes.
• Consistency: Documents must match the information previously provided to Shoplazza Payments.

Acceptable documents for verification in Hong Kong:

• Passport
• Identity card - (scans of both front and back are required)
• Certificate of Registered Particulars
• Certificate of Exemption
• Vietnamese refugee card

Payment period

The payment period refers to the duration from the receipt of a customer's payment to the deposit of those funds into your bank account.

Payout amount limit

To request a payout, ensure your account balance meets the following requirements:

• USD Accounts: Minimum balance of USD 500
• HKD Accounts: Minimum balance of HKD 4000

If your balance is below these amounts, you will not be able to apply for a payout.