Understanding customer behavior is a key aspect of running a successful online business. The Sales of COD orders report is an invaluable tool, especially for those of you catering to customers who prefer Cash on Delivery (COD) as their payment method. This report offers insights into the ordering, cancellation, and completion status of COD orders, providing a clearer picture of your cash flow and customer buying patterns. By examining this report, you can gain a comprehensive view of your COD transactions and make informed decisions to enhance your sales strategy.
From your Shoplazza Admin > Analytics > Reports, find the Sales section and click Sales of COD orders.
Customizable time period
By default, the page displays the data of Last 30 days based on the time zone of the store.
You can choose different time periods in the dropdown to view corresponding data, or select Custom to select specific dates to form a time period.
Sorting your data
You can click the arrow icon beside a header to change the order of the data below according to the header.
Click Export to download an Excel file containing the filtered data on the page.
Glossary of metrics
|Total number of successfully placed COD orders.
|Sales of COD order (USD)
|Total amount of successfully placed COD orders.
|COD orders cancelled
|Total number of cancelled COD orders.
|Porportion of COD orders cancelled
|Ratio of cancelled COD orders to total COD orders.
|Sales of COD orders Cancelled (CAD)
|Total amount of cancelled COD orders in CAD.
|COD orders completed
|Total number of completed COD orders.
|Proportion of COD orders completed
|Ratio of completed COD orders to total COD orders.
|Sales of COD order completed (CAD)
|Total amount of completed COD orders.
The Sales of COD orders report is an invaluable resource for gaining insight into an important segment of your customer base. It not only helps in tracking and analyzing COD transactions but also plays a significant role in shaping business strategies for better customer engagement and satisfaction. Regularly reviewing and understanding this report can be a game-changer in optimizing your operations and enhancing overall business performance.