Financial reports

With the Financial report in your Shoplazza Analytics, you can see an overview of your total sales, payments and liabilities. The Financial report provides multi-perspective data to help you oversee the performance of your business.

Accessing your financial report

From your Shoplazza Admin, go to Analytics > Financial reports.

Financial report

The sales overview section provides details on your stores performance by allowing you to see the total revenue generated within the selected time period.

The table below outlines what each of the terminology means in your Sales section of your Financial report.

Gross sales	The total amount of placed orders within the selected time period
Discount	The total discount amount of placed orders within the selected time period
Freight cost	The total Freight cost of placed orders within the selected time period
Tax	The total taxed amount of placed orders within the selected time period
Refund	The total refund of placed orders within the selected time period
Total turnover	Within the selected time period, your total turnover is calculated by: gross sales - discount + freight costs + tax
Net sales	Within the selected time period, your Net sales are calculated by: gross sales - discount
Net incomes	Within the selected time period, your total Net income is calculated by: gross sales - discount - refund

Received payments

In the received payments section, you can view the Total net amount received from all payment channels within the selected time period. This helps you monitor payment flow and gives an edge in selecting suitable payment methods for your business, as well as reconciling financial records.

The table below explains how your total net amount is calculated.

Total net amount received

Within the selected time period:

Payment channels: Net amount received = total amount received - total refund
Gift cards: net amount received = the sum of applied gift card amount - total refunded gift card amount

Liabilities

This section shows you the financial liabilities of the store. There are two types of liabilities:

Gift cards
Order tips

With the Liabilities section, you can view the total amount spent on gift cards and the amount left in your previously set balance.

In the Total tip, you can view the amount generated from order tipping for your staff members.

The table below explains each terminology in the Liabilities section.

Total gift card amount	By the end of the selected time period, your total amount spent on gift cards is the Total gift card amount created from all stores excluding any disabled/inactive gift cards
Gift card balance	Your remaining gift card balance is calculated by: Total gift card amount - spend gift card amount within the selected time period
Total tip	Total amount generated from order tipping in the duration of the selected time period