Viewing your Billing information

Shoplazza implements commission fees to maintain and improve technical services, ensuring you receive high-quality support for your online business on our platform.

Your monthly subscription fees depend on the plan you choose. If you're on the Basic Shoplazza plan, you'll incur a 2% transaction fee. The Advanced and Premier plans offer reduced rates of 1% and 0.6%, respectively. For detailed insights into our subscription plans and their features, please visit the Plans Introduction page.

Finding your billing information

You can find existing/previous plan subscriptions and commission fee invoice in the Billing section.

  • From your Shoplazza Admin > Settings > Plan and billing, click Bills.

  • Alternatively, click on your avatar icon in your Shoplazza admin, then choose Manage account.

Both ways will bring you to the following page:

Managing your subscription & commission invoices

  • Locate your information under the Commission payment history/Subscription invoice/Application tabs.

  • To optimize search results, you can:
    • Choose your timeframe.
    • Search by Invoice number.
    • Look up your specific store if you have multiple stores in your account.

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