Cancelling an order indicates that you intend to stop processing the order. After you cancel an order, the ordered products are returned to inventory. You can set an automatic order cancellation in Shoplazza admin to restock the abandoned checkout in time. Once an order is generated but the payment hasn’t been completed within the preset time periods, it will be canceled.
- From your Shoplazza admin, go to Settings > Checkout.
- Navigate to the Automatic order cancellation section.
- Select your prefered time periods.
- Click Save.