How Do I Set Up Reviews?

Reviews help your store to build trust with customers and increase sales.
Here are the steps to follow when setting up reviews on products.

Publish/Hide reviews

1. From your Shoplazza admin, go to Products > Reviews

2. Switch to All reviews tab.

3. Hover your mouse over the mceclip0.png button, and click Publish / Hide.

4. Select more than one review to bulk publish/unpublish reviews.

Edit reviews

1. From your Shoplazza admin, go to Products > Reviews

2. Switch to All reviews tab.

3. Click on the mceclip1.png button.

4. Edit the review information as needed.

5. Click Save.

Reply to Reviews

1. From your Shoplazza admin, go to Products > Reviews

2. Switch to All reviews tab.

3. Hover your mouse over the mceclip2.png button, and click Reply.

4. Write your reply to the review.

5. Click Save.

Set up requirements for leaving reviews

1. From your Shoplazza admin, go to Products > Reviews

2. Click Settings.

3. Enable Auto-publish new reviews.

4. Select the conditions to write a review.

5. Click Save.

Set Up Reviews Appearance

You can customize the appearance page of product reviews. To enable this function, you need to add the Product details review section in the theme editor first.

1. From your Shoplazza admin, go to Products > Reviews

2. Click Settings.

3. Scroll down to the Appearance section.

4. Manage the reviews displaying appearance based on your needs.

5. By switching on/off the button, you can control the information displayed in the Review section.

  • Display the Country within a review
  • Display “Verified” within a review
  • Display “Likes” within a review
  • Display “Reviews date” within a review
  • Display “Reply” within a review

6. Choose the Star color.

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