There are two ways to recover abandoned checkouts:

Method 1: Select the order from the recoverable list for email recovery.

1.Start here: SHOPLAZZA admin > Orders > Abandoned checkouts > Recoverable

2.Check the abandoned checkouts that need to be recovered.

3.Send a recovery email to the customers.

4.Set whether a discount code is required when sending a recovery email.

5.Select the email template.

6.Send an email.

Method 2: Email recovery on the details page of abandoned checkouts

1.Start here: SHOPLAZZA admin > Orders > Abandoned checkouts > Recoverable

2.Click the abandoned checkout that needs to be recovered and redirect to the details page.

3.Click “Send an email”

4.Set whether a discount code is required when sending a recovery email.

5.Select the email template.

6.Send an email.