There are two ways to recover abandoned checkouts:
Method 1: Select the order from the recoverable list for email recovery.
1.Start here: SHOPLAZZA admin > Orders > Abandoned checkouts > Recoverable
2.Check the abandoned checkouts that need to be recovered.
3.Send a recovery email to the customers.
4.Set whether a discount code is required when sending a recovery email.
5.Select the email template.
6.Send an email.
Method 2: Email recovery on the details page of abandoned checkouts
1.Start here: SHOPLAZZA admin > Orders > Abandoned checkouts > Recoverable
2.Click the abandoned checkout that needs to be recovered and redirect to the details page.
3.Click “Send an email”
4.Set whether a discount code is required when sending a recovery email.
5.Select the email template.
6.Send an email.
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