V3.4.4 Version Update

1. 【Optimization】Optimization on Reviews

Usage scenario：

Reviews can not be distinguished between merchant maintenance or the real feedback submitted by customers. Support for distinguishing the source of the review to help merchants truly understand the voice of the customer, to promote the quality of goods and to increase the conversion.
Optimize the import and export of product reviews, save the staying and waiting time of customers, and improve the operational efficiency.

Usage path：

- Log in to your Shoplazza admin backend, click Products > Reviews.

Feature introduction：

Add the [Creation Source] field and support the screening of reviews from different creation sources.
- Backend creation: The statistical scope includes reviews imported from the backend tables and those captured by the comment plug-ins.
- Customer creation: Reviews submitted by customer-side clients.
Optimize the export and import interactions.
- The export scope supports checking or screening the reviews of search results, and there is no need to export all the reviews of a certain product.
- During the import process, the operation can be collapsed without affecting merchants' other operations.
Add fields to the import and export templates.
- product_title: Product name, imported with the product ID, and updating the product name is not supported.
- product_status：Product status, enumerated as "Y" or "N", does not support updating the product status when importing.
- created_by：Creation type, fill in the import does not take effect, the system automatically based on the first time the comment is created when the background of the custom creation or real customer comments to judge.
- review_status: Comment posting status, enumerated as Y or N, defaults to Y if not filled.
- country/region：Fill in the country code, not required.
- featured：Whether to set as selected, enumeration is Y or N, not fill in the default is N.
- verified：Whether to set as authentication, the enumeration is Y or N, not fill in the default is N.

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2. 【Optimization】Optimization on Payment APP&Klarna

Background info：

There is a mutually exclusive relationship among Payment APPs now. When one is enabled, a prompt will appear indicating that the other one needs to be disabled. To better support merchants in using multiple Payment APPs, the following optimizations have been made:
- Payment APPs of the "third-party payment" type will no longer be mutually exclusive with any type of payment method on the platform. Merchants are supported to enable multiple Payment APPs of the "third-party payment" type.
- Payment APPs of the "third-party credit card" type will still follow the basic credit card mutual exclusion logic of the platform. They will be mutually exclusive with other Payment APPs of the "third-party credit card" type as well as the credit card payment methods of the direct connection channels.
There is a mutually exclusive relationship between Klarna of different channels now, including Klarna (direct connection), Payssion-Klarna, and Ocean-Klarna. Even if merchants have the collection capabilities of Klarna through different payment channels, they cannot be enabled simultaneously.

Optimization objective：

Merchants can enable multiple Payment APPs of the "third-party payment" type at the same time.
Merchants can enable Klarna on multiple channels. For example, in scenarios where Klarna (direct connection) is provided for American consumers and Ocean-Klarna is provided for European consumers.

Usage path：

Log in to your Shoplazza admin backend, go to Settings > Payments > Add payment provider > Search by payment provider, find the Payment APP you want to install, click Activate.

Interface screenshot or GIF：

Third-party payment apps.
- It is usually an aggregated payment. When consumers click "complete order", they will be redirected to the third-party payment gateway and complete the payment. The third-party payment gateway may include one or more payment methods, depending on the design of the third-party developer.

- Checkout experience

Third-party payment apps.
- Keep the experience consistent with that of directly connected credit cards, allowing consumers to directly fill in card information on the checkout page.

- Checkout experience

3. 【Update】Update Shoplazza Payments

Usage scenario：

When a merchant applies for Shoplazza Payments, Product and Compliance Risk Control Operations request additional information from some merchants during the onboarding review process.
Achieve online and standardization of supplementary information for entry into the network, avoiding the process of multi-party transmission, so as to save time costs and streamline the application process, thus solving the pain points of operation.
Provide merchants with a dedicated and secure uploading platform instead of social tools such as WeChat to safeguard the privacy and security of merchants.

Usage path：

Merchants: After receiving reminders from email, in-site messages and Shoplazza news . click the [Supplementary Materials] button to open the supplementary materials page, upload the relevant materials and submit.

Feature introduction：

Merchants can open the supplementary materials page through email, in-site messages and Shoplazza news.
Additional materials can be added throughout the Shoplazza Payments on-boarding process.
If the material fails, it can be returned and the merchant needs to resubmit it.
Supplementary material collection can be expanded to other scenarios in the future.

Interface screenshot or GIF：

Email (first submission) :

In-site message(first submission) :

Shoplazza news(first submission) :

Email (return materials,resubmit):

In-site messages (return materials,resubmit) :

Shoplazza news(return materials,resubmit) :

4. 【Update】POD: Customily Product Personalizer

Usage scenario：

Product homogenization is a problem that cross-border sellers will encounter, and the solution in addition to constantly developing new products, the other is to try the POD customization, which can meet the personalized expression of consumers, and is more friendly to sellers, customized products often do not need to hoard products, financial pressure is less, the return rate is extremely low, customized products can not be returned besides the quality issue, In addition, the personalized design can avoid the risk of infringement.

Usage path：

Log in to your Shoplazza admin backend, go to Apps > View App Store >search Customall - Customily Product Personalizer> Install > Enable.

Feature introduction：

Unlimited options: texts, fonts, colors, textures, images, street maps, star maps, cartoons, doll-e image generator, and more!
Clipart collections and full design templates ready to apply and sell for free!
Export ready-to-print, engrave, or laser-cut files! No extra manual work is needed!
Connect with different Print-on-Demand providers to automate fulfillment!

Interface screenshot or GIF：

Create Product Base and set the print area.

Create artwork, e.g add images, texts, crossword, star maps, etc.

Combine the product base and artwork, and launch campagin to your site.

Preview in stores.

App Link: Customily Product Personalizer

5. 【Update】POD: Customall - Product Personalizer for POD

Usage scenario：

Product homogenization is a problem that cross-border sellers will encounter, and the solution in addition to constantly developing new products, the other is to try the POD customization, which can meet the personalized expression of consumers, and is more friendly to sellers, customized products often do not need to hoard products, financial pressure is less, the return rate is extremely low, customized products can not be returned besides the quality issue, In addition, the personalized design can avoid the risk of infringement.

Usage path：

Log in to your Shoplazza admin backend, go to Apps > View App Store >search Customall - Product Personalizer for POD> Install > Enable

Feature introduction：

Personalization options: custom texts, custom photo upload, clipart…
Create unique custom products with: QR code from Youtube music & Spotify music, calendar, & puzzle…
Support text effects, background remover, face cutout, live preview …
Send orders to leading Print-on-Demand providers: Dreamship, Printify, Printway, Printful, Gearment.
Export ready-to-print files.

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