V3.2.4Version Update

1. 【Optimization】Fulfillment and logistics management optimization (Bulk fulfillment and shipping update)

Background info：

• When using the existing "Bulk import tracking numbers" feature, merchants encounter the following challenges:
  • Initially, the feature handles both importing logistics data and fulfilling orders in bulk. However, later attempts to update logistics details like tracking numbers are blocked because the system doesn't support duplicate shipments. This stops new logistics data from being imported. To fix this, we've split the functions for "Bulk fulfill orders" and "Bulk update shipment."
  • Merchants manually enter logistics carrier names in imported documents, leading to inconsistency. This makes it hard for the system to recognize the carriers after data import, which hinders accurate retrieval of shipment details.

Optimization objective：

• With "Bulk fulfill orders," merchants can make multiple batch updates to parcel logistics for more flexibility.
• Standardize the way logistics information is entered to improve accuracy when retrieving shipment details.

Usage path：

• Log in to Shoplazza admin backend > Go to "All orders" > "Bulk fulfill orders" and "Bulk update shipment" are in the upper right corner of the page

Interface screenshot or GIF：

The original "Bulk import tracking numbers" feature has been divided into "Bulk fulfill orders" and "Bulk update shipment."

• Bulk fulfill orders: This involves bulk updating unfulfilled orders with shipping quantities, tracking numbers, logistics carriers, and other information through documents, enabling simultaneous fulfillment of multiple orders.
• Bulk update shipment: This involves bulk updating the tracking numbers, logistics carriers, tracking links, and other information of shipped packages through documents, enabling simultaneous modification of logistics information for multiple packages.

Merchants have to export unfulfilled orders before using the "Bulk fulfill orders" feature

There are two types of unfulfilled order templates: Detailed version and Simplified version.

We've split them into two templates because the original export document contained a lot of information, such as marketing and payment details, which merchants don't focus on during the shipment process. Merchants are mainly concerned with the range of unfulfilled products, shipping quantities, tracking numbers, inventory, and logistics information.

Exporting excessive information could affect merchants' efficiency in filling out the documents. Therefore, we aim to provide a simpler import template, the "Simplified version," which only includes essential order, product, inventory, and logistics fields, to make template filling more efficient and focused for merchants.

However, we still retain the original import template. If you are accustomed to the original operation method, you can continue to choose the "Detailed version" import template.

After specifying the import template, clicking on the template version will open a new pop-up window where you can choose the range of unfulfilled orders you want to export for fulfillment.

Above is the content of the "Simplified version" bulk fulfillment template. When filling out the bulk fulfillment import document, only the key information that merchants are most concerned about, such as orders, products, inventory, and logistics, is retained.

The content of the "Detailed version" is the same as the export fields in the "Export orders" document, with no differences.

In the "Carrier" field of the import document, to ensure accurate carrier identification, we recommend that you avoid manual input (which may lack standardization or accuracy).

We recommend exporting the "Courier List." We offer a comprehensive list of carriers for you to choose from. Simply find the carrier you use, and copy its code or name to paste into the import document.

If you need to update the logistics information for shipped packages, you can use the "Bulk update shipment" feature.

Firstly, you need to export fulfilled packages

Therefore, you can update the shipping information for only some packages within an order. You just need to differentiate them by package ID.

Similarly, you can choose the range of fulfilled packages to export.

As you can see, the bulk update shipment document only retains the order ID, package ID, original tracking number, original logistics carrier, and original tracking link.

You only need to locate the package ID for the packages you wish to update. Then, input the new tracking number, new logistics carrier, and new tracking link in the respective fields. Afterward, import the document to apply the updates.

Finally, simply add or drag your bulk fulfillment or bulk shipment update documents to the import area, and you're all set.

2. 【Update】Automated collections support product status filtering

Usage scenario：

• Currently, Automated collections do not support filtering by product status. This can make collection lists too long, causing slow loading and inconvenience. By adding options to filter by product status, it becomes easier for merchants to navigate through collection products in the backend.

Usage path：

• Log in to Shoplazza admin backend > Go to "Collections" under "Products" > Click "Add collection"
• Select "Automated" for "Product filters" and click "Add condition"
• Select "Status" from the filter options

Feature introduction：

• Automated collections allow merchants to filter products by availability status, helping them manage their collections more efficiently.

Interface screenshot or GIF：

3. 【Update】Staff permissions: Adding product deletion access

Usage scenario：

• To prevent accidental product deletions by staff, which can lead to loss of advertising resources, we have streamlined the product deletion access. This allows for the revocation of product deletion permissions for specific employees.

Usage path：

• Log in to your Shoplazza admin backend. Go to "Settings" > "Staff" > Click "Add staff."
• Check the "Products" box and then tick the "Delete" permission.

Feature introduction：

• Merchants can decide who can delete products. Employees without deletion access won't be able to remove products from the store.

Interface screenshot or GIF：