V3.1.2 Version Update

1. 【Update】New feature added in Booster & Store Conversion: Trust enhancement 

• Usage scenario：
  • Merchants can use this feature to add content that enhances trust on pages such as product details, shopping cart, checkout page, etc.
• Usage path：
  
  • Download the Booster & Store Conversion app > Turn on Trust enhancement and configure its settings
  • Modify the content of the trust enhancement module, turn on the function switches for the checkout page and other pages, and click Save.
  • Go to Online store > Themes, add the Trust enhancement section card to the pages you want it to appear (such as product details page and shopping cart page).
• Feature introduction：
  
  • This feature boosts customer trust and conversion rates by creating and displaying modules like payment methods, privacy protection, delivery options, and customer service along the customer's purchasing journey.
  • Merchants are recommended to create trust-building content that aligns with their store's style or uniqueness, and to establish a "Customer Service" page with contact details.
• Interface screenshot or GIF：
  • Screenshots

2. 【Update】Multi-Language Translator: Support for translating manual payment descriptions

• Usage scenario：
  
  • We currently allow merchants to establish their own custom payment methods within our payment service, including the ability to personalize the payment name, details, and guidelines. Given that a merchant's custom payment method may cater to customers from various regions and languages, we provide the capability for merchants to manage multilingual descriptions for these custom payment methods.
• Usage path：
  
  • Log in to your Shoplazza admin > go to Apps > download or find Multi-Language Translator  .
  • Find Manual payments and click Translate.
• Feature introduction：
  
  • The app will automatically load the list of manual payment methods set up by the merchant. They can select different payment methods to edit their corresponding multilingual content.
• Interface screenshot or GIF：

3. 【Update】New app: Custom Address Book 

• Background info：
  
  • Middle Eastern merchants work with various logistics providers. Due to differing infrastructure and address databases, merchants need to upload custom address databases. This ensures compatibility with their logistics providers for smooth deliveries.
• Usage path：
  
  • Log in to your Shoplazza admin > go to Apps > Visit App Store > search and download Custom Address Book.
• Interface screenshot or GIF：
  • Screenshots

4. 【Update】Frontend now supports video uploads for product reviews

• Usage scenario：
  • Customers can now upload videos in product reviews, enhancing their authenticity and credibility.
• Usage path：
  
  • This feature is automatically enabled by default once the review section card is added to the product details page, thus allowing video uploads from customers.
• Feature introduction：
  
  • When customers submit product reviews, in addition to uploading images, they can now also upload videos.
  • The total number of images and videos cannot exceed 5, and a single video size cannot exceed 10M.
  • Supported video file formats: mp4, 3gp, mov, wmv.
• Interface screenshot or GIF：
  • Screenshots

• Related documents：
  
  • Adding a Product Detail Reviews Section on Product Page
• FAQ
  
  • The speed of video uploads can vary due to network conditions and differences between browsers.

5.【Optimization】Exclude sales tax when calculating the condition "Order price" in shipping rate 

• Background info：
  
  • Merchants can set conditions for "shipping plans". Only orders that meet these conditions can select the corresponding shipping plan. The current conditions can be based on three factors: order price, product quantity, and order weight.
  • Originally, the order price was calculated as "product selling price + sales tax - discount". However, as sales tax is collected by the merchant for the tax department, it doesn't contribute to the merchant's profit. Shipping plans are sometimes used for promotions, like free shipping over a certain amount. Including sales tax in this calculation indirectly lowers the promotional threshold, which could reduce the merchant's profit.
• Optimization objective：
  
  • To prevent a loss in the merchant's profit.
• Usage path：
  
  • Log in to your Shoplazza admin, go to Settings > Shipping > Edit profile > Edit shipping rate.
• Interface screenshot or GIF：

• The calculation logic of the condition "Order price" has been modified to exclude "Sales tax"
  
  • Original logic: Order price = Product selling price + Sales tax - Discounts
  • New logic: Order price = Product selling price - Discount