Shoplazza's subprocessors

Shoplazza subprocessors

Customer personal data is initially processed by Shoplazza Corp. (Canada), or Shoplazza Hongkong Limited (Hong Kong), depending on the location of the data subject. Customer personal data might then be transferred to other Shoplazza entities for storage and as necessary to provide our services.

Core subprocessors are subprocessors that we can't offer our services without. Additional subprocessors are subprocessors that might process customer personal data if those additional services are used by a merchant.

Core Shoplazza subprocessors

Subprocessor	Service Provided	Corporate Headquarters	Data Processed
Shoplazza Corp.	Providing and improving the Shoplazza platform and other related services	Canada	Platform data as needed to provide platform functionality and customer service, as described in the Shoplazza Privacy Policy
Shoplazza Hongkong Limited	Providing and improving the Shoplazza platform and other related services	Hong Kong	Platform data as needed to provide platform functionality and customer service, as described in the Shoplazza Privacy Policy
Shenzhen Dianjiang Technology Limited Co., Ltd	Providing and improving the Shoplazza platform and other related services	Shenzhen	Platform data as needed to provide platform functionality and customer service, as described in the Shoplazza Privacy Policy

Third-party subprocessors

Shoplazza might also use third-party subprocessors in order to provide our services. Core subproccessors are those that we can't offer our service without. Additional subprocessors might apply if additional services are used. Transfers to third-party subprocessors are conducted under contract, governed by the relevant regulatory authorities.You can find more information about their privacy practices at their websites.

Core third-party subprocessors

Subprocessor	Service Provided	Corporate Headquarters	Data Processed
Amazon AWS	Cloud hosting	USA	Information associated with delivery of website content
Cloudflare	Load balancing and DDoS protection	USA	All platform data
Google Maps	Mapping delivery	USA	Personal data necessary to surface mapping functionality
Loqate	Mapping delivery	UK	Personal data necessary to surface mapping functionality
Google Cloud Platform	Cloud hosting	USA	All platform data
Zendesk	Customer services, to handle your complaints and feedbacks	USA	Contact information such as e-mail address and/or phone number, as well as information related to the inquired cases, provided by you

Additional third-party subprocessors

Subprocessor	Service Provided	Corporate Headquarters	Data Processed
MailGun	Email transmission	USA	Personal data necessary to provide Shoplazza Email or abandoned cart functionality
Sift	Payment fraud detection service	USA	Personal Data necessary to provide fraud detection for every stage of the customer lifecycle
Aftership	Shipment Tracking	Hong Kong	Personal data to provide shipping and fulfillment services