Issuing | Manage Cardholders

This article covers viewing and day-to-day management of Cardholders, including the cardholder list, status descriptions, Details, supplementary materials, Apply for a card, and Edit/Delete operations.

View the cardholder list

Go to Funds > Shoplazza Accounts > Issuing and click the Cardholder tab. You can check Name, Email, Creation time, Linked cards (number of shared cards / regular cards), status, and Actions (Details / Apply for a card / Edit / Delete). You can search by name or email and filter by status and date.

Status

StatusDescription
NormalApproved and available for applying for a card.
Under reviewMaterials are under review.
To be modifiedMaterials need to be supplemented or modified.
RejectedThe review was not approved.

Common operations

  • Details: View cardholder information and linked cards (you can switch between all cards / shared cards / regular cards).
  • Supplementary materials: When the review status is "To be modified / Rejected", you can supplement the missing files and resubmit.
  • Apply for a card: Appears when the status is "Normal" and you have card-issuing permission; provides a quick entry to the card application flow with this cardholder pre-filled.
  • Edit / Delete: Modify cardholder information or delete a cardholder (confirmation required).

Interface operations and button descriptions

Button / ControlFunction
Search / Status / Date / ResetSearch by name or email, filter by status and date, and reset with one click.
Details (row action)View cardholder information and linked cards (you can switch between all cards / shared cards / regular cards).
Supplementary materials (row action)Appears when the status is "To be modified / Rejected"; supplement the missing documents and resubmit.
Apply for a card (row action)Appears when the status is "Normal" and you have card-issuing permission; provides a quick entry to card application with this cardholder pre-filled.
Edit / Delete (row action)Modify cardholder information / delete a cardholder (confirmation required).

Next steps

  • Issuing | Apply for a Regular Card
  • Issuing | Apply for a Shared Card
  • Issuing | Transactions & Fund Records
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