Issuing | Manage Cardholders

This article covers viewing and day-to-day management of Cardholders, including the cardholder list, status descriptions, Details, supplementary materials, Apply for a card, and Edit/Delete operations.

View the cardholder list

Go to Funds > Shoplazza Accounts > Issuing and click the Cardholder tab. You can check Name, Email, Creation time, Linked cards (number of shared cards / regular cards), status, and Actions (Details / Apply for a card / Edit / Delete). You can search by name or email and filter by status and date.

Status

Status Description
Normal Approved and available for applying for a card.
Under review Materials are under review.
To be modified Materials need to be supplemented or modified.
Rejected The review was not approved.

Common operations

  • Details: View cardholder information and linked cards (you can switch between all cards / shared cards / regular cards).
  • Supplementary materials: When the review status is "To be modified / Rejected", you can supplement the missing files and resubmit.
  • Apply for a card: Appears when the status is "Normal" and you have card-issuing permission; provides a quick entry to the card application flow with this cardholder pre-filled.
  • Edit / Delete: Modify cardholder information or delete a cardholder (confirmation required).

Interface operations and button descriptions

Button / Control Function
Search / Status / Date / Reset Search by name or email, filter by status and date, and reset with one click.
Details (row action) View cardholder information and linked cards (you can switch between all cards / shared cards / regular cards).
Supplementary materials (row action) Appears when the status is "To be modified / Rejected"; supplement the missing documents and resubmit.
Apply for a card (row action) Appears when the status is "Normal" and you have card-issuing permission; provides a quick entry to card application with this cardholder pre-filled.
Edit / Delete (row action) Modify cardholder information / delete a cardholder (confirmation required).
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