Balance | Account Balance & Transactions

The Balance feature brings together your available balance, pending pay in, and pending pay out across all currencies in Shoplazza Accounts, and provides complete transaction details — helping you keep track of your funds and transaction records in real time for everyday reconciliation and financial management.

View your account balance

1. Open the Balance page: Go to Finances > Shoplazza Accounts > Balance.

2. View total balance: The top of the page shows your total balance converted at the latest exchange rate. Use the dropdown on the right to switch the display currency for the conversion.

3. View balance by currency: The balance list shows the key information for each currency account.

The balance list includes the following fields:

Field	Description
Currency	The account currency (with a flag icon).
Global accounts	The number of activated global accounts under this currency. Click to jump to the Global Accounts list.
Pending pay in	Incoming amounts that are being processed and not yet added to your available balance.
Pending pay out	Outgoing amounts that are being processed and frozen pending deduction.
Available balance	The balance currently available for operations such as payouts, currency exchange, and card issuing.
Action	Click "Detail" to view the details of this currency account.

Figure 1: Account balance list page

Figure: Account balance list — total balance and per-currency balances (USD/HKD/GBP/EUR)

Total balance is an estimated total of the available balances of all currencies, converted at the latest exchange rate, and is for reference only. The actual amount is subject to the available balance of each currency.

View transaction details

1. Switch to the "Transactions" tab: View the unified transaction records across all currency accounts.

2. Search and filter: Enter an order number in the search box to look one up, or use the transaction type filter and select a start date — end date. Click Reset to clear all filters.

3. View list fields: These include created at, order number, transaction type, amount, and balance.

Figure 2: Transactions tab

Figure: Transaction details — collection/payout/fee records

Common transaction types:

Transaction type	Description
Collection	Incoming funds received through a global account.
Payout	Outgoing payments made to a recipient.
Fx	Fund changes resulting from currency exchange.
Fee	The fee deducted for a transaction.
Transfer In	Funds transferred in between accounts.
Issuing fund in / transfer out	Funding a virtual card shared account or transferring funds out of it.
Issuing top up / refund	Fund changes resulting from virtual card top-ups and refunds.

The transaction types actually displayed are subject to the admin page.

View a single-currency account's details

1. Open the details: In the balance list, click Detail for a currency.

2. View the account overview: This shows the current balance, pending pay in, and pending pay out of this currency account.

3. View this currency's transaction details: This shows all transaction records for this currency account, and likewise supports searching by order number and filtering by transaction type and date.

Figure 3: Single-currency account details page

Figure: Single-currency account details — USD account

Export

Click Export in the top-right corner of the balance list or the Transactions tab to export the current data as a file, making reconciliation and financial archiving easier.

Notes

Total balance is for reference only: It is an estimate converted at the latest exchange rate; the actual amount is subject to the available balance of each currency.
Distinguish available balance from pending pay in/pay out: Pending pay in and pending pay out are funds still being processed and are not yet added to your available balance.
Make good use of search and filters: Combine order number search with transaction type and date filters to quickly locate transactions and improve reconciliation efficiency.

UI actions and buttons

Button / control	Location	Function
Total balance currency dropdown	Total balance area at the top	Switch the display currency for the total balance conversion (searchable).
Balance / Transactions (tabs)	Top	Switch between the balance list and the all-currency transaction details view.
Export	Top-right corner	Export the current balance or transaction data (available when there is data).
N active (Global accounts column)	Balance list	Click to jump to the Global Accounts list, filtered by this currency and Active status.
Detail (row action)	Action column of the balance list	Open the details page of this currency account (current balance / pending pay in / pending pay out + this currency's transaction details).
Search order number / Transaction type / Start date / End date	Transactions filter bar	Search by order number and filter by transaction type and date.
Reset	Transactions filter bar	Clear all filters.
Transaction row (click)	Transactions	Click a transaction to open the corresponding details drawer (currency exchange, pay in, etc.); fields such as the order number in the drawer can be copied.

Next steps

Global Accounts | About & Apply for a Global Account
Payout | Create a Payout
Foreign Exchange | Currency Exchange & Records