Many merchants met the problem that they do not have relevant permissions when they bind the Facebook Business plug-in in SHOPLAZZA admin, but they are the administrator of this account. This is because although the account authority is an administrator, it does not have full control.
What is full control?
The account does not only belong to an administrator but also needs to have the access to the Full Control of the Ads account, which is the highest control.
How to enable this control?
If it is an Ads account purchased/created by an advertising agency, under normal circumstances, you need to contact the advertising agency to activate relevant control.
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