We are very sorry for affecting your experience, please submit relevant information through the complaint channel https://www.shoplazza.com/pages/feedback-support, and we will process it within 72 hours after receiving the information.
Please note and understand that if you fail to provide all the required information at one time, we will remind you to supplement the submission, so the processing time for related issues will be extended. We will communicate with you about the progress via email.
Thank you for your cooperation and understanding.
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