The commission deduction failure will have a certain impact on the store. Following is our commission deduction and freezing mechanism, you can learn more about it.
1) If the deduction is successful, the system will generate the commission bill details and push them to you via email. At the same time, it will send an internal letter, and you can download the payment statement at the Shoplazza admin for reconciliation at any time.
2) Depending on the number of failed deductions, different results will be provided. If the first deduction fails, the system will get in touch with you through notifications and email to remind you to update a credit card that can be paid normally. And the second deduction will be initiated after 24 hours. If the second deduction fails, the system will temporarily freeze your admin, and get in touch with you by notification and email to remind you to update the credit card that can be paid normally. The third deduction will be initiated after 24 hours. If the third deduction failed, and the deduction result was consistent with the second time, and the admin continued to be frozen. The system will initiate the last deduction after 24 hours. If the last deduction fails, the entire store enters a frozen state, which will affect the transactions of your store. The system can provide a total of 3 days for the merchant to link the credit card that can be paid normally. During this period, the merchant can initiate payment after linking the card to remove restrictions. After the store is frozen, the merchant can also initiate a deduction to release the freeze.