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Managing staff

Managing staff

You can add staff to your store so that your staff can complete tasks in your Shoplazza admin. You can give permissions to your staff to allow you to manage what your store’s staff can view, and what they can do in your Shoplazza admin. The pricing plan that your store is on determines how many staff you can add, in addition to the store owner.

 

Add staff

You can add staff accounts to your Shoplazza store to let staff log in as separate users. To add staff, you need to be the store owner or have the Staff menu permission.

Steps:

  1. From your Shoplazza admin, click Settings, and then click Staff.

  2. Click Add staff.

  3. Enter your staff's name, and their email address.

  4. Check which permissions you want to give staff.

  5. Click Save.

Your staff receives an email invitation. Invitations to create a staff login expire in 3 days.

 

Create staff

After you add staff, your staff needs to accept your invitation to complete setup of their staff login.If the staff does not receive the invitation email, You can click the invite button () to resend.

Steps:

  1. In the invitation email, click accept invite and enter the store.

  2. Optional: If you don’t have a Shoplazza account, then you need to Click Click here to set your password.

  3. Click to be redirected to the set password page.

  4. Enter and confirm your password.

  5. Click Submit.

 

Manage staff

Store owners and staff with Staff menu permission can manage staff.

 

Edit staff

You need to be the store owner or have the Staff menu permission to edit staff.

Steps:

  1. From your Shoplazza admin, click Settings, and then click Staff.
  2. Click the edit button () of the staff you want to edit.
  3. You can edit the staff’s name and other contact information.
  4. You can check the permissions you want to give staff, or uncheck the permissions you want to remove.
  5. Click Save to confirm your changes.

 

Remove staff

Store owners and staff with the Staff menu permission  can remove staff from a store. You can't undo this action. If one or more staff share the account that you want to delete, then create separate staff for your active staff first.

Steps:

  1. From your Shoplazza admin, click Settings, and then click Staff.
  2. Click delete button () of the staff you want to delete from your store.
  3. Click Confirm.

Staff is removed permanently from your Shoplazza admin.

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